Longtime readers of this blog will know about the battles I had over 20 months to gain a passport.
The Australian Passport Office now has a new policy on the subject. Actually, not so much a new policy, as going back to the future - or rather, back to the far more humane policy they used to have.
It's detailed on their website, rather than being some big secret (as it used to be - so secret that even they didn't know it). And I'm not sure I could improve on it. All of our requested requirements have been met, and there's even a paragraph about assessing applications not within the guidelines on their merits, rather than adhering to rules that don't fit.
Had this policy been in place in 2005, it would have saved me much heartache, quite a few tears, not to say inummerable letters to ministers and bureaucrats and visits to lawyers. Some money too.
The whole schlemozzle is detailed in this set of posts. But it has had a happy ending, and normal human decency has prevailed. Not before time, but we got there in the end.